Shipping policy
Effective Date: April 11, 2026
At Fashionaxis, we are committed to delivering your order in a timely and reliable manner.
Processing Time
- Orders are processed within 1–3 business days
- Orders are not processed on weekends or holidays
Once your order is processed, it will be shipped promptly.
Shipping Time
- Standard delivery time: 7–12 business days
Please note that delivery times are estimates and may vary depending on your location and external factors.
Shipping Location
We currently ship within the United States.
Shipping Costs
- Shipping fees (if applicable) will be calculated and displayed at checkout before completing your order.
Order Tracking
- Once your order has been shipped, you will receive a confirmation email with tracking information
- You can use this tracking number to monitor your delivery status
Delays and Issues
While we strive to deliver orders on time, delays may occur due to:
- Weather conditions
- Carrier delays
- High order volume
- Incorrect shipping information
Fashionaxis is not responsible for delays caused by these external factors.
Incorrect Address
- Please ensure that your shipping address is accurate at checkout
- We are not responsible for orders shipped to incorrect or incomplete addresses provided by customers
Lost or Stolen Packages
- If your package is marked as delivered but not received, please contact the shipping carrier first
- You may also contact us for assistance, and we will do our best to help resolve the issue
Contact Information
If you have any questions about shipping, please contact us:
Fashionaxis
5800 Northgate Dr
San Rafael, CA 94903
United States
📧 support@fashionaxis.store
📞 +1 323-448-0950